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Audience
Segmentation Studio
Turn your customer base into precise, always-current lists — ready for any campaign.
Bulk import via Excel or Quick import
Apply dynamic filters and keep lists auto updated based on customer custom fields
Apply complex boolean logic to slice and dice customers
Create static or dynamic customer segments and send hyper targeted communication
All customers 224,561
Filter group 1
where Tags Is set
+ Add conditionAND OR
Filter group 2
where City Equals Mumbai
+ Add condition + Add filter group
Name Phone Number Tags Relationship Manager
Rohan Deshpande +91 98195 97402 – –
Ananya Sharma +91 98183 87932 – –
Vikram Nair +91 85830 74336 – –
Chat Campaigns
WhatsApp Campaigns
Send targeted broadcasts at scale, then let AI Agents pick up every reply.
Run campaigns from one number or multiple numbers at once
Let your AI Agent handle responses as they come in with seamless handover
Real-time campaign analytics to track sent, delivered, read and CTA button clicks
One-click re-targeting customer segments
Schedule campaigns to go out at a particular time
Meridian Bank
Hello {{Name}},
Good news — you're pre-approved for a Meridian Bank Personal Loan of up to ₹12,00,000 at 10.25% p.a.
Zero paperwork. Funds land in your account within 24 hours of acceptance.
🔗 Offer valid till 30 Sep 2026. Check your personalised rate and EMI in under a minute — no impact on your credit sc…
Read More01:59 pm
48,200 - Sent to100.0% →
47,310 - Delivered to98.2% →
31,480 - Read by65.3% →
8,940 - Replied by18.5% →
22,540 - No response by46.8% →
12,140 - Clicked: Check Eligibility25.2% →
3,610 - Clicked: Book a callback7.5% →
240 - Failed0.5% View reasons →
Check Eligibility
Voice Campaigns
Voice Campaigns
Put outbound calling on autopilot — AI Voice Agents dial, qualify and convert at scale.
Deploy AI Voice Agents across 1000s of customers in a single click
Let our AI Voice Agents call and qualify prospects, nudge them or drive end to end conversions at scale
Seamless integration between voice, WhatsApp and other channels
Personal Loan Follow-up — Sept Batch Completed PSTN Sales PSTN
All 100 Calling 0 Queued 0 Auto retry 0 Completed 60 Failed 40 No consent 0
Search customer
StatusNamePhoneCall time
MISSEDVfurnish Interiors9180728436751 Sep, 12:41 pm
MISSEDShree Mahalaxmi Property9179778145271 Sep, 12:38 pm
CompletedRohan Deshpande9181408430001 Sep, 12:33 pm
MISSEDAnanya Sharma9197989898811 Sep, 12:29 pm
MISSEDDivyam Kumar9195404845471 Sep, 12:24 pm
CompletedGem Auctions9193273600621 Sep, 12:19 pm
MISSEDVikram Nair9190337335501 Sep, 12:14 pm
MISSEDNyay Traders9192501200581 Sep, 12:08 pm
Omnichannel
Full-Stack Campaigns
Run chat and voice as one campaign, with one agent and one customer view.
Multi-channel campaigns between WhatsApp and Voice
Unified customer context
One agent across both chat and voice
M Meridian Bank
Today
✨ Meridian Bank AI Agent
I can see you're calling in too — happy to keep going right here on WhatsApp, or we can continue on the call, whichever's easier for you!
11:31 am ✓✓Ongoing call Live
Meridian Bank · Voice Agent
00:14
TranscriptSummary
Agent: Thanks for confirming your details — I'm pulling up your account now, one moment…
✨ Meridian Bank AI Agent
Sharing your latest statement here on WhatsApp while we're on the call — check the PDF above.
11:32 am ✓✓Analytics
Campaign Analytics
See exactly what's working, from first send to final conversion.
Track analytics across the entire funnel
Measure outcomes with funnels
Segment performance by template
3.8% Overall lifecycle conversion From Campaign Sent to Loan Disbursed within last 30 days
By template Converted
loan_offer_v3 4.6%
fd_rate_alert_v2 3.1%
card_upgrade_v1 2.4%